O'Neil's Customer Relationship Management solutions are designed to help companies increase market share, through a higher level of acquisition and retention of customers. Our CRM services will enable you to interact with your clients and prospects in a more targeted and personalized way, enabling deeper customer bonding, retention and up-selling opportunities. Mass marketing is eliminated and replaced with our one-to-one marketing communication solutions.
Your marketing message and branding remain intact, but our solutions allow your sales, outside brokers/agents, and customer service personnel to create highly customized materials by matching them with the preferences and purchasing history of your customers.
O'Neil's CRM solutions will virtually eliminate your mass printing and warehousing of expensive collateral. Every document can now be customized and printed or electronically delivered on-demand. Brochures, mailers, letters, flyers, sales presentation kits, you name it, can now all be stored in an electronic warehouse for real-time ordering and production.
Every piece will be slightly different because we marry variable data and images, but maintain your "branded" look and feel. In other words, your text, images and graphics are customized for each customer, while you control the message, format and style.
Targeted marketing has never been easier or more cost effective, with O'Neil's CRM services.
Our CRM services include:
- Front-end software to build customized materials on line (called ONE2ONEdirect)
- Campaign Management
- Sales & Marketing Effectiveness
- Full color digital printing
- Electronic delivery of materials
- CRM consultation
For more information, please click on ONE2ONEdirect.
For more information on our CRM solutions, fill out our Information Request Form. Click here.




